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Mama Qucha operating procedures during the coronavirus pandemic


Mama Qucha products packed in postage box

*** Update 29 September 2020: An Post has commenced shipping to Australia and New Zealand and other limited countries. As our turquoise backpack has sold out in Australia, we will be shipping this colour backpack worldwide from our second stock location in Ireland (with An Post). Please allow more time for delivery due to the coronavirus pandemic.

Update September 2020: Mama Qucha ships worldwide to all destinations covered by Australia Post and An Post. We ship out to Australia & New Zealand with Australia Post from our stock location in Sydney. Postage to all other destinations are sent with An Post from our second stock location in Ireland. An Post (the national postage carrier of Ireland) is currently only shipping to limited countries due to the coronavirus pandemic. 

Please note, you parcel may be delayed in arriving to you due to the large number of parcels being handled at the moment by the postal services due to the caronavirus pandemic. ***

 

Exploring on weekends has been temporarily paused.

As you know, we are in the midst of the biggest pandemic the world has ever seen. To all our followers and visitors, we would like to let you know that our online store will remain OPEN, however we will NOT be shipping out anything as of today, until the worst of this is over. We feel this is the most responsible way to participate in controlling the spread of the virus.

Coronavirus (Covid19) can persist on different materials for a different range of times, and we want to reduce the possibility that your parcel becomes contaminated on its way to you. We are a small family-run business and wouldn’t want to place ourselves, the postal service staff, yourselves or your family in unnecessary risk. If you really want to purchase one of our products, you can still do so, but please note we will not be posting it out to you until approximately mid May 2020 at this stage.

Please stay tuned to this website and follow us on Facebook & Instagram @mamaquchababy for updates on when we will be shipping out again. You can be reassured that our stock is safely located in hygiene-controlled environments in Australia and Ireland, and will be shipped out from these locations once we start shipping again.

In the meantime, we don’t think anyone has to miss out on any of our great Mama Qucha products and as such gift cards are available now online so you can purchase a gift for someone you are unable to visit or for anyone who’s baby shower has been cancelled due to the current circumstances.   

We want you to know that that when the world returns to a better state and the outdoors open and exploration begins, we will be here for you!

Stay safe, stay strong, stay home x 

About the Author

About the Author

Founder of Mama Qucha and stay at home mum to three little ones, Francisca uses her background in Environmental Engineering and Sustainability to share with readers information about motherhood, eco-baby and kids stuff, travel, and spending time outdoors and in nature with babies and toddlers. Grab your free beach packing checklist when you subscribe to her newsletter at www.mamaqucha.com.au, read the latest articles on her blog, and follow Mama Qucha on Facebook, Instagram & Pinterest @mamaquchababy.


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