FREE shipping Aust, NZ, Europe when you spend over $100AUD (approx $105NZD or 77EURO)

Frequently Asked Questions

We’ve compiled a list of our frequently asked questions (FAQs) for your information. If you have any questions that haven’t been answered below, please contact us.

Will you be having any other colours in future

Yes, we have other colours in the pipeline for the Mama Qucha Beach Backpack and accessories, such as black and grey. We would love to know what colours you would love for us to have in our future ranges – feel free to contact us to let us know. Follow us on Facebook and Instagram, or Subscribe to our email list to see when we launch new colours in our range.

How big is the Mama Qucha Beach Backpack?

The Mama Qucha Beach Backpack has a main internal volume of 23.5 litres. When combined with the side pockets and base wet compartment it totals approximately 26.5 litres. The bag sits nearly 40cm tall. This backpack is on the larger end of most nappy backpacks, as it has been designed to fit all the items usually brought to the beach, and eliminate the need to carry numerous other bags. It’s the ultimate baby beach bag. Because of it's generous size, it also makes a great day bag and travel bag.

How big is the large wet bag?

The large wet bag has been designed to sit comfortably in the Mama Qucha Beach Backpack, which has a main internal volume of approximately 23.5 litres and sits nearly 40cm tall. The large drawstring wet bag is large enough to fit approximately two large towels, or three medium-sized towels.

What is the little pocket inside the Mama Qucha Beach Backpack for?

We designed this pocket to hold teething rings and/or a dummy as it is food grade and insulated, but it can be used for anything small really – so it lasts past the baby years, and can even be used for those without kids – use it for all the small stuff… headphones, coins, medicine, eye drops, contacts, hair elastics, etc.

What can you use the bottom hidden compartment in the Mama Qucha Beach Backpack for?

We designed the bottom compartment to be used as a wet / dry compartment, so you can store wet wrung out swimmers after a day at the beach or pool, or store dirty clothes, burp cloths or bibs so they are kept separate from the rest of the bag. This is a perfect spot to store dirty items when walking back to the car from the beach. You can also use this compartment to store anything you would need to be easily accessed, as you won’t need to open the main bag to get to it.

Why are the side pockets of the Mama Qucha Beach Backpack so deep?

The side pockets of the Mama Qucha Beach Backpack are deep enough for even the widest, longest bottles or numerous small baby bottles, and the snap closure means you won’t have to worry about your bottle falling out whenever you bend over with the backpack on. The pockets are also lined with waterproof BPA-free plastic, so they can hold things such as icy-cold water bottles, and not get your bag wet. The mesh at the base means that any sand on the outside of your drink bottles will fall straight through the bottom.

We initially designed these side pockets to fit adult-size thongs, as these are the first thing most people take off when they get to the beach. However, we found that these pockets are multi-purpose, and can fit most things you would need at the beach, such as beach toys, large bottles, and easy-access burp cloths. 

Where is the Mama Qucha Beach Backpack made?

We’ve been asked this quite a bit, and can proudly say that the Mama Qucha Beach Backpack and accessories (so everything minus the Cuzco Clutch) are made in China, by a family run business. When we first designed the backpack, we thought of having it made in Peru to keep consistent with the company name and vision; we abandoned this idea after finding that Peruvian bag manufacturers had packed up years ago with all business being sent to China. The local manufacturers in Peru advised us that it would be extremely difficult to find bag hardware such as clasps and magnets in Peru. We then sought out bag manufacturers in Australia before quickly realising that there were none that could produce the kind of bag we were after. Logistically, being close to Australia, we sought out manufacturers in China. Our bags are made in Guangzhou in China, the bag capital of the world.

Are the bags made in China made ethically?

Yes. We chose a manufacturer who is BSCI (Business Social Compliance Initiative) certified and ISO9001:2015 certified (International Standards Organisation certification for quality). Our manufacturer has provided us with results of their BSCI audits and ISO certificates and we are happy with the results. We believe that by working with a family owned manufacturer, we are more able to introduce sustainability elements into our products, and educate the manufacturer into using more eco-friendly materials in their products to deliver even more sustainable bags with them in future. In requesting more eco options, we believe our manufacturer will then be able to offer these options to their other clients, and thereby influence the market in this way.   For more information, see the sustainability page.

Why do you not offer free shipping?

As we ship worldwide, we cannot offer free shipping, as we would have to cover a wide range of costs. Every now and then, we may offer free shipping to Australia and New Zealand customers only at our discretion.

Please note, overseas shipping prices may drop in June 2019, as we will be opening a second office in Ireland and will be able to offer cheaper prices with a local courier to Europe and countries closer to Ireland. We will update the shipping costs and this shipping policy in June, to provide the cheapest shipping costs to all our customers. We will continue to use Australia Post for Australian and New Zealand customers.